Terms & Conditions
Please Read Carefully
Our Booking Policies
General Terms
By booking a tour with Indiana Taj Tour ("we", "us", "our"), you agree to these Terms & Conditions. These terms apply to all services provided, including packaged tours, custom itineraries, transportation, and guiding services.
Booking & Payment
- A deposit may be required to confirm your reservation. The balance is due as communicated in your booking confirmation.
- Accepted payment methods include major credit/debit cards, bank transfers, and approved digital wallets.
- All prices are listed in INR unless specified otherwise and are subject to applicable taxes and fees.
Cancellation & Refunds
- Cancellations made 7+ days before the tour start are eligible for a refund minus non-refundable fees.
- Cancellations within 7 days may incur partial or full charges depending on suppliers and arrangements.
- No-shows and unused services are non-refundable.
Cancellation Policy (Detailed)
The following schedule applies unless otherwise noted in your booking confirmation or package details:
- 7 days or more before start: 100% refund minus any non-refundable vendor fees and bank/payment gateway charges.
- 3–6 days before start: 50% refund of the total tour price. Non-refundable components are deducted.
- Less than 72 hours before start: Non-refundable.
- No-show or early departure: Non-refundable.
- Special events/peak seasons: Stricter policies may apply per hotel, airline, or activity supplier terms; these will be communicated at booking.
Changes & Rescheduling
- Date or itinerary changes are subject to availability and may involve additional costs.
- We will make reasonable efforts to accommodate changes requested at least 72 hours in advance.
- Significant changes caused by force majeure may result in equivalent alternatives or credits.
Guest Responsibilities
- Provide accurate personal information and disclose any special needs at booking time.
- Carry valid identification, visas, permits, and comply with local laws and customs.
- Follow safety instructions from guides and service providers throughout the tour.
Inclusions & Exclusions
- Inclusions and exclusions will be specified in your itinerary or package details.
- Personal expenses, optional activities, and tips are not included unless stated.
- Hotel categories and room types are subject to availability at the time of booking.
Force Majeure
- We are not liable for delays, cancellations, or changes due to events beyond our control (e.g., weather, strikes, natural disasters).
- In such events, we will endeavor to provide suitable alternatives or credits where possible.
Liability & Insurance
- Indiana Taj Tour acts in good faith but is not responsible for third-party acts or omissions.
- We strongly recommend comprehensive travel insurance covering health, trip interruption, and belongings.
- Our liability is limited to the cost of services booked directly through us, where mandated by law.
Privacy
- We collect and process personal data in accordance with our privacy practices for booking and service delivery.
- Contact us for any data-related requests or clarifications.
Contact
For questions regarding these terms or your booking, please reach out via our Contact page.
Last updated: November 19, 2025